Privacy Policy

At "by evelyn", we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and what choices you may have when you visit or make a purchase from www.by-evelyn.com.

1. Information We Collect
When you visit our website, place an order, contact us, or sign up for marketing communications, we may collect the following information:

Name

Billing and shipping address

Email address

Phone number

Payment-related information (processed securely by our payment providers; we do not store full payment card details)

Order details

Device, browser, IP address, and usage data collected through cookies and similar technologies

2. How We Use Your Information
We use your information to:

process and fulfill orders;

communicate with you about your order;

provide customer support;

send marketing emails if you opted in;

improve our website, products, and customer experience;

prevent fraud and protect our business;

comply with legal obligations.

3. Print-on-Demand Fulfillment
We work with third-party production and fulfillment partners to manufacture and ship products on demand. This means that when you place an order, the information necessary to produce and deliver your order, such as your name, shipping address, and order details, may be shared with our fulfillment partner Contrado and with shipping carriers.

4. Payments
Payments are processed by secure third-party payment providers. We do not store your full card information on our own servers.

5. Cookies and Similar Technologies
We may use cookies and similar technologies to operate our store, remember preferences, analyze traffic, and support marketing and advertising. Depending on your location, you may be presented with cookie choices when visiting our site.

6. Marketing Communications
If you subscribe to our newsletter or otherwise opt in, we may send you promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

7. Sharing of Information
We may share your information with trusted service providers only where necessary to operate our business, including Shopify, payment processors, fulfillment partners, shipping companies, analytics providers, and marketing tools. We may also disclose information when required by law or to protect our rights.

8. Data Retention
We retain personal information for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of the use of your personal information. You may also have the right to opt out of certain marketing or data-sharing activities.

10. International Processing
Because we use third-party service providers and fulfillment partners, your information may be processed in countries other than your own.

11. Children’s Privacy
Our store is not intended for children under 13, and we do not knowingly collect personal information from children.

12. Contact
If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: contact@by-evelyn.com
Website: www.by-evelyn.com